FAQS
Frequently Asked Questions for the Public and Lifeguards
Are all your lifeguards qualified in first aid administration as well as rescuing?
Yes they are. All of our lifeguard’s skills are regularly reviewed and refreshed to ensure you receive the best service possible.
If I were to cancel, would I lose all the payment I have made?
No way! Our cancellation policy is as follows:
- Up to 7 days in advance = full refund
- Up to 3 days in advance = 50% refunded
- 24 hours of less = NO REFUND. This is due to our lifeguards being reserved for the event, which would have prevented them working elsewhere.
As well as pool lifeguards, do you have beach lifeguards on hand to supply too?
Yes! We have a great team of beach and open water lifeguards for hire alongside our thriving team of pool lifeguards.
I specifically need a female lifeguard for a religious event, can this be arranged?
We have both male and female lifeguards working for Loan A Lifeguard (LAL) to suit your needs and to provide you with a service you’re most comfortable with. Please ensure you make your request as soon as possible.
Do you have any games or toys you could supply the children with?
Our lifeguard’s main priority is to be alert and ensure the safety of all swimmers, however if it is safe to do so, upon request the lifeguard can introduce some games to the party. Please let us know in advance.
My party is expecting 100 people, however only 20 are swimming. Based on your 30:1 swimmer to lifeguard policy will I require 3 lifeguards?
No! As only 20 people are swimming, only 1 lifeguard will be needed. Once the number of people in the pool exceeds 30, an additional lifeguard will be required. This will be documented in your booking.
I notice your Head Office is in the south of England and my party is in Liverpool, could you still supply me with a lifeguard?
We have a large team of lifeguards available nationwide. If a lifeguard does need to travel to get to an event, we account for this in the cost, so your party is never out of reach.
Should I have rescue equipment?
Yes ideally. If you haven’t carried out a risk assessment we can assist with this and advise of anything else you may have not thought about.
How much does it cost to hire a lifeguard?
It varies on the type of cover you require. Please complete the quote form with as much detail as possible and we will get back to you with a tailored quote.
To become an Open Water Lifeguard, do I need to be a pool lifeguard?
No, although if you are a qualified RLSS lifeguard then you will have dispensation for part of the open water course.
Do I have to commit to work a certain number of hours per week?
No, we understand that many of our lifeguards have other work commitments or studies to undertake also, therefore there is no minimum commitment expected of you.
Do you provide a uniform when we work at events for you?
Yes we will provide you with a Loan A Lifeguard T-shirt (& hoodie if necessary).
Do you cover travel expenses for one-off events?
Yes we do. We will also ensure to pay more for unsociable hours worked also. This will all be discussed prior to you accepting a placement.
I have qualified as a lifeguard outside of the UK, is my qualification valid in the UK?
No, you will need to re-qualify with the RLSS or STA to work here in the UK.
What can I expect to earn and how often do I get paid?
The pay varies by role, but we do always pay the minimum living wage and above. Event work generally has higher pay and we pay weekly also.
Do I get a bonus if I introduce a friend?
Yes we pay a bonus if you refer a friend and they work a minimum of two shifts with us.
How do I find out about job vacancies?
Email and WhatsApp alerts are sent out regularly and we also post job vacancies on our Job Noticeboard on our website.
Do I need to have my own rescue equipment?
No! We have rescue equipment that we can loan to you if the venue does not have equipment on site.
Get in touch with our team today to discuss your requirements, ask any questions, or find out how we can help. We’re always happy to provide clear advice and support tailored to your needs.